January 2006

IT'S THAT TIME OF YEAR AGAIN...

As the end of the financial year draws near, you may have money in your training and development budget which is as yet uncommitted, and which might be 'clawed back' into central funds if unspent.

We are happy for you to 'invest now, claim later', if that might suit you. You can pay for any number of days (discounted for volume) in this financial year, but take them in 2006-07 - and at current prices, too.

If this appeals to you, please phone or email Caroline for more details.

EXCITING NEWS...

We don't want to give too many details away at this stage, but after 16 years, we feel our image is perhaps looking a little tired, and

we are bringing it up to date. This will mean a new look to our brochure, logo, and even our name. So as they say - watch this space!!

THE HEINEKEN FACTOR...

We want to be like Heineken, and reach parts of the organisation that others may not reach. We are never quite sure if we are in touch with everyone with responsibility for training and development decisions. So we'd like your help. Is there anyone in your department or organisation, other than yourself, who we should send this email to, and who would welcome a copy of our new brochure? We would really appreciate it if you could provide contact details.

SKILLS 4 LEARNING

One of our exciting new developments has been to develop a suite of courses targeted

specifically at secondary schools (though they have relevance beyond this target group). They have been grouped under the heading 'Skills 4 Learning', and they are being co-ordinated by a member of our team, Julie Olsson.

The Skills 4 Learning suite consists of 7 one-day programmes:

• Coaching skills
• Building learner involvement, attention and recall (BIAR)
• Motivating learners
• Motivational interviewing (MI)
• Accelerated learning
• Emotional intelligence
• Performance coaching

If you would like full details, and a brochure, please contact Caroline, and she will send one to you.

We are also running open courses in the next few weeks on some of the above. The dates are:

• Coaching (1 & 9 February)
• BIAR (2 February)
• Motivating learners (9 February)
• MI (21 February)
• Accelerated Learning (23 February)
• Performance coaching (27 February)
• Emotional Intelligence (1 March)

All the programmes are in the North West. If you would like to attend, to gain an insight into the programmes, contact Caroline, who will provide you with the details.

2006 STATISTICS

These are the satisfaction ratings for all participants on all our programmes over 2006.

% satisfaction in key result areas:

course objectives met		90
personal objectives met		86
course facilitator		95
course content		90
course materials		88
level of involvement		90
relevance to you/your work		90
level of interest/stimulation		91

Top 6 words circled (% of forms with this word circled):

1		worthwhile		75
2=		thought provoking		70
2=		helpful		70
2=		relaxed		70
5		friendly		58
6		stimulating		54

Overall level of satisfaction: 85%

Would recommend to others: 95%

Thanks to you all for such positive feedback!!

The ETD Team:
Alison, Arnie, Caroline, Diane, Geraldine, and Julie